Silverfin reinvents the way financial advisors work. Our cloud-based technology allows accountancy firms and financial advisors to streamline significant parts of their workload and spend more time on value adding activities.
Growing rapidly since our founding year 2013, we have completed a series-A funding round led by Index Ventures. These funds are used to accelerate our international expansion. Originated in Belgium, we have successfully launched activities in the Benelux, UK and Nordics, and are about to enter additional markets across Europe.
Being a Customer Success Manager at Silverfin means helping clients to reach their goals by adopting our technology. Your aim is to optimise the customer experience and create long term client relationships. How? By proactively managing the entire customer lifecycle: from onboarding to the adoption phase, and to renewal.
We have a great product and we have nice customers! But we have a lot of them, and inevitably they need guidance to implement our software, or they get stuck when using it.
That’s where you come in! Using your background in finance, accounting and/or auditing, you will be the link between our customers and our internal Product Development Team and deliver Silverfin magic into our customer workflow.