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Re-joignez nous et participez à une aventure unique

Chez Silverfin, nos collaborateurs sont tout aussi importants que notre technologie

Nous sommes fiers d’être une société qui accorde la priorité à ses clients et qui s’engage à fournir un service client de très grande qualité. Nous avons à cœur d’apporter le succès aux cabinets avec lesquels nous travaillons en étroite collaboration. Et sommes toujours à la recherche de personnes enthousiastes pour rejoindre notre équipe en pleine croissance.

 

Qu’est-ce que cela fait de travailler chez Silverfin?

Eh bien, on trouve qu'on est super. Accueillants. Ambitieux. Travailleurs. Nous nous engageons à créer des opportunités passionnantes pour que notre équipe puisse montrer ce dont elle est capable. Le potentiel offert par la technologie pour améliorer notre activité nous enthousiasme. C’est un plaisir d’être là.

 

Si vous faites bien votre travail, vous aurez alors l’impression que venir travailler chez Silverfin a été le meilleur choix de carrière que vous ayez fait : un moment fort dans votre vie professionnelle. C’est un objectif audacieux, mais nous faisons tous preuve d’audace. Mais vous vous attendiez probablement à cette réponse ? Demandons aux membres de notre équipe de vous faire part de leur point de vue.

"Nous sommes dans une phase excitante. Le produit se développe et évolue de jour à jour, et c'est à nous de tenir nos utilisateurs au courant."

Stijn, Customer Success

"Chez Silverfin, je peux apppliqué mon know how pour aider à numériser le monde de la comptabilité."

Kimberly, Professional Services

"Ici, j'ai l'occasion de travailler dans un environnement international et d'apprendre beaucoup au fur et à mesure que le société grandit."

 
Borja, Product Development

"L'équipe avec laquelle vous travaillez vous poussera à être la meilleure version de vous-même."

Naz, Sales

Pourquoi rejoindre Silverfin?

Il semble peut être difficile d’aider une société fintech en pleine croissance à atteindre son plein potentiel. Mais c’est aussi un travail très gratifiant. Intéressant. Chez Silverfin, nous vous promettons un environnement de travail de qualité où vous pourrez vous épanouir et développer votre plein potentiel.

 
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Croissance

Nous avançons vite. Vraiment vite. En quelques années seulement, Silverfin est passée du statut de startup à celui de société internationale avec plus de 100 employés, des clients de renommée mondiale et une plateforme technologique qui contribue à transformer le secteur comptable.

 
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Internationale

Nous avons des bureaux dans quelques grandes villes: Londres, Copenhague, Gand et Amsterdam. Et il y en aura d’autres. Mais tous nos employés ne sont pas dans nos bureaux. Des membres de notre équipe sont présents dans plus de 15 pays et travaillent à distance. Cela fait beaucoup de pays, et d’autres devraient suivre, mais nous faisons tous partie de la même équipe

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Un esprit entrepreneurial

Nous créons quelque chose de passionnant ensemble. Les membres de notre équipe ont peut-être des compétences distinctes, et viennent peut-être d’horizons différents, nous partageons tous la même passion, nos clients et la technologie. Nous pouvons également voir le grand potentiel qui s’offre à nous. Alors, si vous aimez retrousser vos manches, prendre des initiatives, créer et accomplir des choses pour faire avancer votre société, vous allez adorer travailler chez Silverfin.

 
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Inspirant

Nous nous sommes fixé pour mission de changer la façon de travailler des comptables et des professionnels de la finance. De leur faciliter la vie. De leur donner accès aux outils et à la technologie dont ils ont besoin pour mieux réussir et offrir un meilleur service à leurs clients. Et cela implique de les aider à améliorer notablement les économies et les communautés qu’ils soutiennent. Il s’agit là d’un objectif audacieux, mais avec la bonne équipe, nous savons que nous pouvons l’atteindre – nous le voyons déjà en action.

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Gratifiant

Il est important pour nous de reconnaître la qualité de votre travail. Non seulement nous offrons une rémunération concurrentielle, mais nous accordons également beaucoup d’attention au soutien de votre croissance personnelle. Lorsque vous atteignez votre plein potentiel, votre société en fait de même. C’est aussi simple que cela.

 
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Amusez-vous

Nous travaillons dur, c’est indéniable. Dès lors, il est essentiel que vous aimiez le travail que vous faites, mais aussi que vous appréciiez le temps que vous passez avec vos collègues. Notre équipe mêle des personnes expérimentées et des juniors : tous travaillent ensemble, et apprennent les uns des autres. Ainsi, outre un environnement de travail flexible, attendez-vous à être invité à prendre régulièrement un verre après le travail et à participer à des activités en équipe, à participer chaque année à une réunion d’équipe à l’échelle internationale et à rejoindre divers équipes et clubs que vos collègues mettront eux-mêmes sur pied. Sortez vos chaussures de foot et vos baskets des cartons si cela vous tente.

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Apprenez

Nous offrons à tous les employés de Silverfin la chance d’apprendre. C’est là notre meilleur investissement. Si notre société veut continuer à croître, toute notre équipe doit se perfectionner. Il n’est pas seulement question de suivre des cours et d’assister à des conférences, il s’agit aussi de créer une atmosphère ouverte où nos collègues peuvent apprendre les uns des autres.

 
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Soyez vous-même

Nous avons chacun notre propre style et notre propre personnalité. Chez Silverfin, on voit des baskets, des talons, des sweats à capuche et même des vestes : Chez Silverfin, tout est accepté. Mais au-delà de ce que vous portez, nous voulons que vous soyez heureux et à l’aise dans votre travail. Ce sont vos efforts et votre talent qui comptent. Venez travailler comme vous êtes.

Rejoignez notre société primée

Quand vous rejoignez Silverfin, vous rejoignez une équipe gagnante avec une mentalité de gagnants. Voici quelques-uns des prix qui nous ont été décernés.

Award - Accounting excellence

Accountancy Excellence
Innovation logicielle de l'année 2019.

Award - EY Scale up

EY Belgique
Scale-up de l'année - Finalist 2019

Award - Fast 500

Deloitte Fast 500
Classée 36e au classement général de l'EMEA.

Award - Forum for the future FFF

Forum For The Future
Plusieurs prix - 2015, 2016, 2017 et 2018.

Award - Fast 50

Deloitte Fast 50
Gagnant de la catégorie FinTech. Classé troisième dans toutes les catégories.

Award - Exact

Exact Online
Partenaire d'intégration de l'année 2018.

Award -UK Trade

UK Trade & Investment
Présentation à l'ambassade de Belgique lauréate 2017.

Postes vacants actuels

Sales Development Representative UK

You will use a combination of product knowledge and ability to decipher client needs to set up solid opportunities for our Account Executives and Managers.

Our Sales Development team is critical to our expansion. As a Sales Development Representative, you will be the face of our business and ambassador of our brand. You will be, building and driving generation pipelines, mostly through outbound prospecting.

In order to be successful, you will be entrepreneurial, a fast-learner, tech-savvy, forward-thinking, solutions-driven, professional and tenacious. We are still carving out the way we work, so you will also need to be a strong team player and most importantly - a builder!

If you love to roll up your sleeves and get your hands dirty, this is the role for you.

Responsibilities

  • Learn and demonstrate a fundamental understanding of Silverfin and clearly articulate capabilities and advantages to prospective customers
  • Research into targeted accounts to gather insights, key contacts and other useful information prior to prospecting
  • Engage with prospects through a variety of channels including phone, email and social media
  • Qualify inbound leads generated by our marketing team
  • Deliver a superior customer experience as you engage with prospects
  • Conduct high-level product demonstrations
  • Attend selected industry events
  • Keep track of your prospecting efforts on our CRM
  • Achieve or exceed your individual targets on a monthly basis
  • Share best practices with your colleagues and be open to learning from others

Requirements

  • 2+ years previous experience working either for B2B SaaS companies, Fintech or Recruitment
  • Ability to understand and successfully promote a technical offering and solution
  • Ability to demonstrate telesales skills and a track record of over-achievement
  • Experience with a CRM system, ideally Salesforce
  • Goal oriented individual with superior communication skills
  • Fluent in commercial-level English (written and spoken), plus any other language is an advantage
  • Ability to speak an additional European language would be highly advantageous
  • Resilience and coachability (you will make mistakes along the way but you need to quickly recover and learn from them)
  • Work independently in an entrepreneurial environment
  • Knowledge of accounting is a plus
  • Experience with a CRM system is a plus
  • Desire for a long-term career in sales preferred

Our Offer

  • A competitive salary, uncapped commission and additional benefits

  • An office space next to Old Street station with a coffee shop on the ground floor and a rooftop terrace
  • The opportunity to work for a fast-growth, exciting and evolving company
  • A stimulating working environment with passionate like-minded colleagues

  • Endless supply of excellent coffee, fresh fruit and... drinks on a Friday


The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Account Executive UK&I

Within the space of a year, we have more than doubled in size.  Already present in the UK, Belgium, Netherlands and Luxembourg, we’re now focused on expanding our presence in existing markets and globally. 

We are currently expanding our UK & I team and looking for Account Executives to help build our local presence, focusing on accounting firms across UK and Ireland.

In order to be successful, you will be entrepreneurial, a fast-learner, tech-savvy, forward-thinking, solutions-driven, professional and tenacious.  We are still carving out the way we work, so you will also need to be a strong team player and most importantly - a builder!

Responsibilities

  • Identify and close new business with accounting firms in UK&I
  • Prepare and run sales workshops with senior clients on C-level / Partner-level
  • Develop and present improvement cases to accounting partners / stakeholders
  • Maintain a comprehensive sales pipeline, constantly refreshing to qualify and identify new opportunities
  • Collaborate with Silverfin leadership, Marketing and Technology departments to execute the sales strategy, introduce the product roadmap and new releases to clients
  • Forecast future sales and forming sales plans to adapt to shifts on the market
  • Serve as a business representative at major industry events, conferences, trade shows, and expositions
  • Develop sales strategies to keep Silverfin competitive and innovative
  • Ability to work in a cross-functional environment, utilising relevant skills where appropriate to close new business
  • Ability to be autonomous, responsible and also work with other Account Executives

Requirements

  • Degree from a reputable university
  • 5+ years progressive experience in B2B sales roles in the professional services and/or technology space (audit/accounting experience is a big plus)
  • Proven track record of winning complex 5/6-figure deals with new clients within the professional services sector
  • Solid understanding of cloud technology, SaaS, plus accounting (nice to have)
  • Obsession with client happiness and deal generation
  • Strong commercial outlook, excellent networker and consultative approach to business development
  • Outstanding people and communication skills
  • Self-starter and hands-on, able to drive sales process end-to-end
  • Strong problem solving and creative commercial approach

Our Offer

  • A competitive salary, uncapped commission and additional benefits

  • An office space next to Old Street station with a coffee shop on the ground floor and a rooftop terrace
  • The opportunity to work for a fast-growth, exciting and evolving company
  • A stimulating working environment with passionate like-minded colleagues

  • Endless supply of excellent coffee, fresh fruit and... drinks on a Friday


The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Account Manager - UK & I

Within the space of a year, we have more than doubled in size.  Already present in the UK, Belgium, Netherlands and Luxembourg, we’re now focused on expanding our presence in existing markets and globally. 

We are currently expanding our UK & I team and looking for an Account Manager to help build our local presence, focusing on Tier-1 firms across UK and Ireland.

In order to be successful, you will be entrepreneurial, a fast-learner, tech-savvy, forward-thinking, solutions-driven, professional and tenacious.  We are still carving out the way we work, so you will also need to be a strong team player and most importantly - a builder!

Responsibilities

  • Identify and close new business with accounting firms in UK&I
  • Prepare and run sales workshops with senior clients on C-level / Partner-level
  • Develop and present improvement cases to accounting partners /  stakeholders
  • Maintain a comprehensive sales pipeline, constantly refreshing to qualify and identify new opportunities
  • Collaborate with Silverfin leadership, Marketing and Technology departments to execute the sales strategy, introduce the product roadmap and new releases to clients
  • Forecast future sales and forming sales plans to adapt to shifts on the market
  • Serve as a business representative at major industry events, conferences, trade shows, and expositions
  • Develop sales strategies to keep Silverfin competitive and innovative
  • Ability to work in a cross-functional environment, utilising relevant skills where appropriate to close new business
  • Ability to be autonomous, responsible and also work with other Account Executives

Requirements

  • 7+ years progressive experience in B2B sales roles, preferably selling to professional services, ideally within the technology space
  • Proven track record of winning complex deals with new clients
  • Solid understanding of cloud technology, SaaS, plus accounting (nice to have)
  • Obsession with client happiness and deal generation
  • Strong commercial outlook, excellent networker and consultative approach to business development
  • Outstanding people and communication skills
  • Self-starter and hands-on, able to drive sales process end-to-end
  • Strong problem solving and creative commercial approach
  • Audit/accounting experience is a big plus

Our Offer

  • A competitive salary with additional benefits
  • An office space next to Old Street station with a coffee shop on the ground floor and a rooftop terrace
  • The opportunity to work for a fast-growth, exciting and evolving company
  • A stimulating working environment with passionate like-minded colleagues
  • Endless supply of excellent coffee, fresh fruit, snacks and... of course, drinks on Friday

The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Account Executive BE

We are currently expanding our sales team and looking for an Account Executive to build our local presence, focusing on accounting firms across Flanders.

As an Account Executive, you will be part of a fast-paced sales team where an entrepreneurial mindset is a must and is continuously encouraged. We expect you to build the opportunity with our clients and with Silverfin. Are you ready for this challenge? Keep on reading.

You will be essential in helping us set, drive and execute on our revenue goals by working closely with every type of accounting firm, from smaller players to mid-market and even top 10 organisations.
To be successful, it is important to understand and identify industry pain points and trends and have the know-how to articulate exactly how our solution can address those needs. You have to be a fast-learner, tech-savvy, forward-thinking, solutions-driven, professional and tenacious. You are part of the Benelux team, so you will also need to be a strong team player and most importantly - a builder!

Responsibilities

  • Passionate about closing new business with mid-market accounting firms in Flanders
  • Maintain a comprehensive sales pipeline, constantly refreshing to qualify and identify new opportunities
  • Prepare and run workshops with senior prospective clients on C-level / Partner-level
  • Eager to build opportunities in a new market and to establish trustworthy relationships with prospective clients
  • Collaborate with your direct Manager, Marketing and Technology departments to execute the sales strategy
  • Execute sales strategies and define sales approaches
  • Serve as a business representative at industry events and conferences

Requirements

  • 5+ years progressive experience in B2B sales roles in the software/technology enterprise space
    OR
    5+ years of experience in consultancy (Big 4 or related) with potential to grow into sales.
  • Fluent professional understanding and usage of Dutch is required, next to a good knowledge of English (company language).
  • Solid understanding of cloud technology, SaaS .
  • Strong commercial outlook and consultative approach to business development.
  • Outstanding people and communication skills.
  • Ability to be autonomous, responsible and work in a cross-border team environment.
  • Self-starter and hands-on, able to drive sales process end-to-end.
  • Obsession with client happiness and deal generation.
  • Strong problem solving and creative commercial approach.
  • You are passionate, eager to learn and can work autonomously (you will be working in a remote sales team).
  • Ability to take ownership as a real Silverfin ambassador for the Belgian market
  • Experience in the Accounting industry is definitely a nice to have.

Our Offer

  • A competitive salary with additional benefits.
  • 26 days of holiday.
  • Generous annual training allowance.
  • Macbook air and Iphone.
  • A fast-paced, no-nonsense FinTech scale-up in an international scene.
  • The opportunity to build a market from scratch.
  • A growing team in a thriving work environment with lots of enthusiastic people joining forces.

The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Business Developer Luxembourg

As a Business Developer, you will be part of a fast-paced sales team where an entrepreneurial mindset is a must and is continuously encouraged. We expect you to build the opportunity with our clients and with Silverfin. Are you ready for this challenge? Keep on reading.

 The Luxembourg market is unchartered territory for Silverfin, ready to be tackled. You will be essential in helping us set, drive and execute on our revenue goals by working closely with every type of accounting firm, from smaller players to mid-market and even top 10 organisations.

To be successful, it is important to understand and identify industry pain points and trends and have the know-how to articulate exactly how our solution can address those needs. You have to be a fast-learner, tech-savvy, forward-thinking, solutions-driven, professional and tenacious. We are still carving out the way we work, so you will also need to be a strong team player and most importantly - a builder!

Responsibilities

  • Passionate about closing new business with mid-market accounting firms in Luxembourg.
  • Maintain a comprehensive sales pipeline, constantly refreshing to qualify and identify new opportunities.
  • Prepare and run workshops with senior prospective clients on C-level / Partner-level.
  • Eager to build opportunities in a new market and to establish trustworthy relationships with prospective clients.
  • Collaborate with your direct Manager, Marketing and Technology departments to execute the sales strategy.
  • Execute sales strategies and define sales approaches
  • Serve as a business representative at industry events and conferences.

Requirements

  • 5+ years progressive experience in B2B sales in the software/technology enterprise space
    OR
    5+ years of experience in consultancy (Big 4 or related) with potential to grow into sales.
  • Fluent professional use of French is required, a good knowledge of English is necessary as this is our company language.
  • Solid understanding of cloud technology, SaaS
  • Strong commercial outlook and consultative approach to business development
  • Outstanding people and communication skills
  • Ability to be autonomous, responsible and work in a cross-border team environment
  • Self-starter and hands-on, able to drive sales process end-to-end
  • Obsession with client happiness and deal generation
  • Strong problem solving and creative commercial approach
  • You are passionate, eager to learn and can work autonomously (you will be working in a remote sales team).
  • Please note: To be able to work on a fixed contract on Silverfin payroll, you have to have residence in Belgium or Luxembourg. If you have residence in France you can only join on an independent contract.
  • Experience in the Accounting industry is definitely a plus.
  • Sales experience on the Luxembourg market is a plus as you already understand the mentality and sales approach on this market.

Our Offer

  • A competitive salary with additional benefits.
  • 26 days of holiday.
  • Generous annual training allowance.
  • Macbook air and Iphone.
  • A fast-paced, no-nonsense FinTech scale-up in an international scene.
  • The opportunity to build a market from scratch.
  • A growing team in a thriving work environment with lots of enthusiastic people joining forces.

The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Account Executive Netherlands

We are currently expanding our sales team and looking for Account Executives to build our local presence, focusing on accounting firms across The Netherlands.

 As an Account Executive, you will be part of a fast-paced sales team where an entrepreneurial mindset is a must and is continuously encouraged. We expect you to build the opportunity with our clients and with Silverfin. Are you ready for this challenge? Keep on reading.

The Dutch market is unchartered territory for Silverfin, ready to be tackled. You will be essential in helping us set, drive and execute on our revenue goals by working closely with every type of accounting firm, from smaller players to mid-market and even top 10 organisations.

To be successful, it is important to understand and identify industry pain points and trends and have the know-how to articulate exactly how our solution can address those needs. You have to be a fast-learner, tech-savvy, forward-thinking, solutions-driven, professional and tenacious. We are still carving out the way we work, so you will also need to be a strong team player and most importantly - a builder!

Responsibilities

  • Passionate about closing new business with mid-market accounting firms in the Netherlands.
  • Maintain a comprehensive sales pipeline, constantly refreshing to qualify and identify new opportunities.
  • Prepare and run workshops with senior prospective clients on C-level / Partner-level.
  • Eager to build opportunities in a new market and to establish trustworthy relationships with prospective clients.
  • Collaborate with your direct Manager, Marketing and Technology departments to execute the sales strategy.
  • Execute sales strategies and define sales approaches
  • Serve as a business representative at industry events and conferences.

Requirements

  • 5+ years progressive experience in B2B sales roles in the software/technology enterprise space
    OR
    5+ years of experience in consultancy (Big 4 or related) with potential to grow into sales.
  • You have experience in an accounting related industry.
  • Fluent professional knowledge of Dutch is required, a good knowledge of English is necessary as this is our company language.
  • Solid understanding of cloud technology, SaaS
  • Strong commercial outlook and consultative approach to business development
  • Outstanding people and communication skills
  • Ability to be autonomous, responsible and work in a cross-border team environment
  • Self-starter and hands-on, able to drive sales process end-to-end
  • Obsession with client happiness and deal generation
  • Strong problem solving and creative commercial approach
  • You are passionate, eager to learn and can work autonomously (you will be working in a remote sales team).
  • Ability to take ownership as a real Silverfin ambassador for the Dutch market.

Our Offer

  • A competitive salary with additional benefits.
  • 26 days of holiday.
  • Generous annual training allowance.
  • Macbook air and Iphone.
  • A fast-paced, no-nonsense FinTech scale-up in an international scene.
  • The opportunity to build a market from scratch.
  • A growing team in a thriving work environment with lots of enthusiastic people joining forces.

The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Customer Support Manager

Support at Silverfin is not about closing tickets, it's about actually helping people through mail, phone or chat. We care about our customers so we want to give them a first class support experience.

 Support is a part of the CSM team because we all care about the same thing: customers, but even more 'customer experience'. As we are growing we are continuously looking for better ways to offer our services. So a support manager does not only talk to our customers, he or she writes articles or creates videos for our online helpdesk to improve that experience.

As a support manager we expect you to be an expert of the Silverfin platform, not only into content but also on the technical side. You understand how everything works on a high level, so you can help understand developers on how they can actually solve things.

Requirements

  • Fluent in Dutch & English, working efficiency in French
  • Eager to grow within the customer success team as a Support Manager or even as a CSM
  • Enthusiastic and solution-minded personality
  • Excellent client focus and passion for technology
  • A background in accountancy/finance is a plus.

Our Offer

  • A competitive salary with additional benefits.
    26 days holiday.
  • Generous annual training allowance.
  • Macbook air and Iphone.
  • The opportunity to help build a company that is in the process of building out its global presence.
  • An easy to reach office space near the city center of Ghent filled with passionate colleagues.
  • Endless supply of excellent coffee, fresh fruit and... drinks on Friday.
  • Regular and fun team activities and afterworks.

The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Customer Success Manager BE

As a CSM you are a trusted advisor, which means a true Silverfin expert who can help and guide your customers by not only implementing Silverfin, but also helping them getting the maximum out of the software. It's your goal to optimise the customer's experience and create longterm client relationships by proactively managing the entire customer lifecycle: from onboarding, to the adoption phase and to renewal.

You will play a key role by being the face of Silverfin towards our customers, but also the voice of our customers within Silverfin. This means a CSM can have real impact on the company by not only helping customers, but also helping our product and development teams understand our client's needs.

Requirements

  • Accountancy knowledge is important to understand the way the Silverfin platform works and be able to understand our Benelux client needs, knowledge from studies can be sufficient.
  • At least 2 years of experience in an client-focused role is key to give credibility towards our customers.
  • A fluent knowledge of Dutch and English is required. A good basic knowledge of French is sufficient if you have the eagerness to learn and speak French to clients in the long run.
  • You are the friendly face that really likes to help people and have patience when needed.
  • You understand there are all kinds of customers who all have different needs
  • You're innovative, you share your ideas to do things better
  • You want to add value to the team but can work independent when needed
  • The customer comes first, always!
  • Time management is no issue for you.

Our Offer

  • A competitive salary with additional benefits.
    26 days holiday.
  • Generous annual training allowance.
  • Macbook air and iPhone.
  • The opportunity to help build a company that is in the process of building out its global presence.
  • An easy to reach office space near the city center of Ghent filled with passionate colleagues.
  • Endless supply of excellent coffee, fresh fruit and... drinks on Friday.
  • Regular and fun team activities and afterworks.

The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Senior Customer Success Manager BE

As a Senior Customer Success Manager, you are a Trusted Advisor, a true Silverfin expert helping and guiding customers by not only implementing Silverfin, but also helping them get the most out of our software.

 Your goal will be to optimise the customer's experience and build long term client relationships by proactively managing the entire customer lifecycle: from onboarding, to the adoption phase and renewal.

Requirements

  • You have at least 5 years of experience in an accounting environment
  • You are fluent in Dutch and English, French is a plus
  • Service-minded: the customer comes first, always!
  • Strong communicator: you're experienced in communicating in a high-level way on different levels (CEO's, Managers,...)
  • Time management is no issue for you

Our Offer

  • Generous annual training allowance
  • A one way ticket on the train to the future of accountancy
  • Macbook air and iPhone
  • An easy-to-reach office space near the city center of Ghent filled with passionate colleagues
  • Endless supply of excellent coffee, fresh fruit and... drinks on Friday!
  • Regular and fun team activities and afterworks

The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Teamleader Customer Support

Support at Silverfin is not about closing tickets, it's about actually helping people through mail, phone or chat. We care about our customers so we want to give them a first class support experience.

 Support is a part of the CSM team because we all care about the same thing: customers, but even more 'customer experience'. As we are growing we are continuously looking for better ways to offer our services. So a support manager does not only talk to our customers, he or she writes articles or creates videos for our online helpdesk to improve that experience.

As a Teamlead Customer Support we expect you to take the lead and be an expert of the Silverfin platform, not only into content but also on the technical side. You understand how everything works on a high level, so you can help understand developers on how they can actually solve things.

Requirements

  • Managing a small team to have efficient and fast response.
  • Helping people through mail, phone or chat.
  • Taking the lead in improving support.
  • Provide a good customer Experience
  • Writes articles or create videos for our online helpdesk to improve client experience.
  • Be an expert of the Silverfin platform, not only into content but also on the technical side.
  • Help understand developers on how they can actually solve things.

Responsibilities

  • You have 3-4 years of experience in a customer support/customer service/helpdesk role and are ready to take the next step? Or have you already taken your first steps into a coaching role within a customer support/helpdesk department?
  • You can express yourself fluently in Dutch and English. A good knowledge of French is a plus, but you must have the eagerness to learn and speak to French clients.
  • You have a basis of accountancy/finance through education (Economics, Commercial science, accountancy, ...) or experience.
  • You are technical-minded and have a general interest in software.
  • You have leader skills and have solution-minded approach.
  • You are enthusiastic with a good client focus
  • Experience as a teamleader and experience in a SaaS or Software company are nice to have.

Our Offer

  • A competitive salary with additional benefits.
  • 26 days holiday.
  • Generous annual training allowance.
  • Macbook air and Iphone.
  • The opportunity to help build a company that is in the process of building out its global presence.
  • An easy to reach office space near the city center of Ghent filled with passionate colleagues.
  • Endless supply of excellent coffee, fresh fruit and... drinks on Friday.
  • Regular and fun team activities and afterworks.

The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Tech Accountant UK

Have you been working in accounting for a few years, and are you up for a revolutionary career change? Have you recently qualified as an accountant but looking for a different challenge? Take the leap, join Silverfin and make a difference to Accountants worldwide.

What is a Tech Accountant at Silverfin? An Accountant for a tech company or an Accountant who loves technology?
In this case, we're looking for the latter. We're looking for a tech-savvy Accountant. But... not to do our books. What else would we need an Accountant for?

  • To help us make our groundbreaking platform for Connected Accounting even better.
  • To help us build and insert your financial knowledge into the product.
  • To keep us closely connected to the real day-to-day challenges of accountancy firms. As everything is changing so quickly, we need you to keep your ears to the ground.

Responsibilities

  • Apply your accountancy knowledge to help improve our product
  • Turn our clients’ needs and requests into templates by developing liquid code
  • Be the link between our accounting customers and our development team
  • Keep market knowledge up-to-date

Requirements

  • You have a background in accountancy by education or experience
  • You are actively interested in development and willing to learn Liquid code (you will be trained but have the aptitude to learn)
  • Strong communicator with the ability to work with a wide range of internal and external stakeholders
  • You are customer-minded with ability to be customer-facing and consultative, where needed

Our Offer

  • A competitive salary with additional benefits
  • 25 days holiday ( + all the bank holidays! )
  • Private medical healthcare through award-winning Vitality coverage and rewards scheme
  • Generous annual training allowance
  • Macbook Air & iPhone
  • The opportunity to help build a company that is in the process of building out it’s UK and global presence
  • An office space next to Old Street station with a coffee shop on the ground floor, rooftop terrace, running track, bike storage and access to wellness facilities
  • A team that is passionate about Connected Accounting, good coffee and Belgian beer (we also have fresh fruit and snacks...)
  • Friday drinks, monthly social events and ad hoc trips to our local pub

The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Tech Accountant BE

Have you been working in accounting for a few years, and are you up for a revolutionary career and take the opportunity to change the accounting industry? Have you recently qualified as an accountant but looking for a different challenge? Take the leap, participate in the Silverfin journey and make a difference to the accounting industry worldwide.

  • By helping us make our groundbreaking platform for Connected Accounting even better.
  • By helping us build and insert your financial knowledge into the product.
  • By keeping us closely connected to the real day-to-day challenges of accountancy firms. As everything is changing so quickly, we need you to keep your ears to the ground.

Responsibilities

  • Apply your accountancy or/and technical knowledge to help improve our product and develop Silverfin templates in Liquid.
  • Turn our clients' needs and requests into templates by developing liquid code.
  • Be the link between our accounting customers and our development team.
  • Keep market knowledge up-to-date

Some of our challenges

  • Finding the best way to explain to our customers how the digital evolution benefits them
  • Our founder Joris Van Der Gucht started his career in accounting, but we need to stay informed about the market at all times
  • Communicating about the right elements of our versatile offering with the right audience, as Silverfin is used on different levels within different organisations

Requirements

  • You have at least 3 years of experience in an accounting related role or in an accounting environment.
  • You are actively interested in/passionate about development and are willing to learn Liquid code (you will be trained but have the eagerness to learn).
  • You can communicate fluently in English, knowledge of Dutch is a plus.
  • Strong communicator with the ability to work with a wide range of internal and external stakeholders.
  • You are customer-minded.

Our Offer

  • A competitive salary with additional benefits.
  • 26 days holiday.
  • Generous annual training allowance.
  • Macbook air and Iphone.
  • The opportunity to help build a company that is in the process of building out its global presence.
  • An easy to reach office space near the city center of Ghent filled with passionate colleagues.
  • Endless supply of excellent coffee, fresh fruit and... drinks on Friday.
  • Regular and fun team activities and afterworks.

The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Product Expert BE

As a product expert you know the Silverfin software platform inside out. You are the link between the business requirements (our customers), the solution (our application) and the product development team.

 It is your responsibility to analyse and specify the requirements of the business in general as well as client questions, and communicate them as useable information and solutions to your co-workers.
 You manage feature requests. You will collect, analyse, choose and decide if a new functionality will be developed and make sure the result meets the eye.

You are responsible for accepting new template features and updates. By coordinating different tests and reviews, you guarantee the quality of new releases.

Our product experts work closely together with

  • Project managers to determine the client needs and link them to our Silverfin solutions.
  • Product owners to improve the platform with focus on usage and functionality.
  • Our Template developers to coordinate them based on your analysis.
  • Our clients/prospects/colleagues
  • Third party developers for coordination and sharing of best practices

In a nutshell: you take ownership of the application and its progress and you are the go-to person for its content.

Requirements

  • You have a background in accountancy by education or experience and want to use your knowledge and skills to enhance our Silverfin platform.
  • You have a big interest in Tech.
  • As you are the link between different internal teams and stakeholders, you need to be a good communicator and be able to work with different kinds of people
  • An analytical mindset and a great customer focus.
  • Knowledge of our Silverfin platform is a plus, a driven mindset to get to know every detail of our software is a must.
    For this role a fluent knowledge of Dutch is required, our corporate language is English

Our Offer

In return for your dedication, we offer you a job that scores more than triple A!

  • A fast-paced, no-nonsense FinTech scale-up in an international scene
  • An open culture
  • A thriving work environment with lots of enthusiastic people joining forces
  • A competitive salary and secondary benefits
  • A growing team in a growing company
  • A strong supply of excellent coffee, fresh fruits and … drinks on Friday!

The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Tech Accountant Netherlands

To strengthen our Professional Services team in Amsterdam, we're looking for a Tech Accountant. And we hope it's you.

 Have you been working in accounting for a few years, and are you up for a revolutionary career and take the opportunity to change the accounting industry? Have you recently qualified as an accountant but looking for a different challenge? Take the leap, participate in the Silverfin journey and make a difference to the accounting industry worldwide.

  • By helping us make our groundbreaking platform for Connected Accounting even better.
  • By helping us build and insert your financial knowledge into the product.
  • By keeping us closely connected to the real day-to-day challenges of accountancy firms. As everything is changing so quickly, we need you to keep your ears to the ground.

Responsibilities

  • Apply your accountancy or/and technical knowledge to help improve our product and develop Silverfin templates in Liquid.
    Turn our clients' needs and requests into templates by developing liquid code.
    Be the link between our accounting customers and our development team.
    Keep market knowledge up-to-date

Some of our challenges

  • Finding the best way to explain to our customers how the digital evolution benefits them
  • Our founder Joris Van Der Gucht started his career in accounting, but we need to stay informed about the market at all times
  • Communicating about the right elements of our versatile offering with the right audience, as Silverfin is used on different levels within different organisations

Requirements

  • You have at least 3 years of experience in an accounting related role or in an accounting environment.
  • You are actively interested in/passionate about development and are willing to learn Liquid code (you will be trained but have the eagerness to learn).
  • You can communicate fluently in English, knowledge of Dutch is a plus.
  • Strong communicator with the ability to work with a wide range of internal and external stakeholders.
  • You are customer-minded.

Our Offer

  • A competitive salary with additional benefits.
  • Generous annual training allowance.
  • Macbook air and Iphone.
  • The opportunity to help build a company that is in the process of building out its global presence.
  • An easy to reach office space in Amsterdam.
  • Regular and fun team activities and afterworks.

The Future

“Ultimately we’re building a central nervous system for financial advisory and services firms, paving the way for us to become the first real-time monitor of businesses’ financial data.”  - Silverfin co-founder Joris Van Der Gucht.

Senior Ruby Developer

If you’re any good at Ruby, the chance that you’re fiddling your thumbs at home, anxiously refreshing your inbox 20 times a minute hoping for a job offer, is rather slim. We know how it is.
 Which is why we’ll try to sell ourselves to you here.

 Ahum. Here it comes.

What makes the dev team at Silverfin special?

First of all, we build a hell of a product and our customers love us. Even our customers’ customers love us. Silverfin solves a very real problem: it automates a large chunk of the repetitive tasks that people working in financial services spend their time on, and improves communication with their customers.

To give you a sense of scale: our database exceeds 3TB in size*, and our largest table recently crossed the 8 billion row mark. We interface with more than 30 different external APIs, and provide third parties an API of our own.

We’re a remote-first engineering team with offices in Ghent, London and Copenhagen which you can visit if you’d like. Still, most of us work remotely, even those who are local. We’re based all over Europe, and without Slack we’d be lonely, now we just zap in and out of the zone as we wish. Or not: we encourage judicious use of the DnD function, and recommend async communication over disturbing synchronous pings.

We’d be really happy to welcome you in our #dev channel, but it’s not just virtual: we make sure we regularly get to see each other IRL too. Twice a year we fly the whole engineering team together to a different location in Europe, and at least once a year we join up with the rest of the company to not become too siloed.

What does working at Silverfin look like?

We work in small, focused teams of around 5 people, each team taking ownership of a part of the application. When developing new features, the team is responsible for both the backend as well as the frontend part.

You’ll be supported by our crazy good UI designer who writes HTML and CSS components into a reusable UI-kit, and even builds Vue prototypes where necessary, handling compatibility problems with different browsers for you, and making sure everything is responsive too.

On the other side of the spectrum is our genius ops team who keeps things running smoothly, making sure deploys happen correctly, and will work with you when issues should arise.

Our stack is Vue.js and vanilla JS with a sprinkling of jQuery on the frontend and an up-to-date Rails monolith on the backend. We use PostgreSQL and Redis for persistence and caching, and everything is running on a Kubernetes cluster in Google Cloud. We use GitLab, Quip and Slack for everyday tasks and Zoom as our remote conferencing tool of choice. No code gets deployed without a thorough code-review by a peer, testing is a must, our sprints are called cycles and last 3 weeks, and sometimes we even finish everything that we committed to in time.

What are we looking for? 

We’re looking for somebody who’s really great at developing in Ruby and Ruby on Rails.

  • You need to be experienced in both Ruby and Rails, and also know where the boundaries lie between them. You need to be able to code in Ruby without any of Rails’ training wheels.
  • You enjoy mentoring juniors and giving in-depth feedback during code reviews. While you appreciate the small stuff, you recognise bikeshedding and can avoid its pitfalls.
  • You code with reason and can justify the important decisions you made during development.
  • You know and apply best practices. That means the usual like version control, testing, and refactoring; but also good object oriented design, SRP, SOLID, ...
  • You're aware of the trade-offs involved in proper engineering and can make balanced business decisions, keeping in mind all the stakeholders of the project.
  • You’ve got opinions on code design and you can defend them, but you’re professional enough to not let those opinions get in the way of a consensus if necessary.
  • You have good knowledge and foresight of potential performance issues that might arise when working with large datasets.

Requirements

  • You have at least 4 years of experience working with Ruby, or 2 years of experience with Ruby and 4 years in other languages.
  • You grok Rails
  • Your work hours overlap with EU business hours (we require your local timezone to be within CET +/- 3h)

Good to have

  • Experience as a remote worker in a fully remote team
  • Experience with Javascript (ES6) and frontend frameworks
  • Experience in Fintech
  • Accounting knowledge

What we offer

  • Actual, proper work-life balance
  • Become a part of a fully remote development team with over 20 engineers
  • Free to choose your own schedule and work 100% remotely
  • A stimulating work environment with passionate, friendly and inclusive colleagues who value diversity
  • Team retreats twice a year
  • A €1000 yearly budget to spend on conferences, courses, workshops or other expenses that will improve your skills

En apprendre plus sur notre société et sur ce qui nous intéresse

À propos de Silverfin