As a customer of Silverfin, certain sets of personal information are being processed by Silverfin to be able to serve you as a customer (for administrative, financial or technical support related purposes). Unless you have explicitly consented to the processing of such personal information for other purposes than the providing by Silverfin of services to you, your personal information (and those of your relevant employees) will be processed solely for that purpose.
By uploading data on or otherwise entering data into the Silverfin platform, personal information will be processed through the Silverfin Platform. The uploaded data may contain, besides pure financial data, also names, account details and contact details. Pursuant to the GDPR it is clear that information linked to legal entities is not to be considered personal information, but your Silverfin account will include details that identify natural persons (e.g. telephone numbers, account details,…). For such personal information you, or your customer, will be considered the data controller, and Silverfin will be considered a data (sub-) processor. As a data controller, you or your customer must ascertain that it has complied with its obligations under the GDPR before passing personal information to Silverfin for processing or before uploading it on the Silverfin platform. In addition, you or your customer are to provide lawful instructions to Silverfin as its data processor with regard to specific compliance steps that it wishes to carry out or be carried out on its behalf in relation to Personal Data which is processed through the Silverfin platform.
ORGANIZATIONAL & TECHNICAL MEASURES
DATA PROCESSOR AMENDMENT
GDPR stipulates that the data controller (you or your customer) is to enter into a binding written agreement with its data processor setting out certain commitments of the data processor to assure compliance with the GDPR. We have our Data Processing Amendment (DPA) available, which you’re not required to sign. If you’d prefer a signed copy, you can do that here.
If you would have further queries on how Silverfin handles personal information, be it as a data controller in its relationship with its customers or employees, or as a data processor for all personal information provided by customers through using the Silverfin platform, please contact email@example.com